Finally, Fully Managed IT Services For Small Business

Experience an IT expert managing your IT needs, so you don’t have to. We work with small businesses like yours right across Melbourne & regional Victoria, and, our clients love us.

Customer Rated
~ Phil Elliott
Grandiflora Nurseries

Planning, Security, Support,


Make technology inconvenience a story of your past and Baw Baw IT the planner of its future. Call around the clock and we’ll be there in just about a heartbeat. Phew.

Managed IT Services Packages

We’ve packaged our managed IT services into practical care plans – fully managed IT service packages for small business that give an SME the dependable IT services needed yesterday.

month-to-month or ongoing


Starting @
$ 99 / User / Month
  • Daily device health, security & management
  • Microsoft 365 Business management
  • Enterprise-grade endpoint security (EDR)
  • Automated Maintenance
  • Monthly health report


Starting @
$ 149 / User / Month
  • All of our Standard IT Service Package +
  • Office 365 back-up protection
  • Integrated cloud application security (XDR)
  • Monthly security report
  • On demand help desk


Starting @
$ 249 / User / Month
  • All of our Premium IT Service Package +
  • Office 365 infinite cloud retention
  • Maximum security: 24/7 SOC
  • Yearly security assessment & training
  • Monthly review meeting

We're Gippsland Locals

Regional Victoria & Beyond

Office workers beware of Business Email Compromise


Managed IT services is the best way to outsource your IT services. You can no longer rely on the old model, waiting for things to break, then calling desperately for IT support to come fix them. The focus of managed IT services is on prevention, avoiding interruption or slowdowns, supporting productivity and business continuity. Managed IT services offers fixed-rate, monthly packages, and no surprises. You can confidently budget your entire year’s IT costs. With regular reports and reviews you get maximum value from the systems and technologies your business depends on, ensuring optimum return on investment.  

‘You get what you pay for’ holds true for managed IT services. Some guys are ‘too cheap’! Conversely, some managed IT service providers offer ‘unlimited’ support. Baw Baw IT offers a choice of 3 service levels, based on customer requirements. If you want the best support and protection against potential issues, you need our Ultimate Care Plan. If you want a comprehensive package, but don’t need the highest levels of cybersecurity or support, you might prefer our popular, Premium Care Plan. If you want a no-frills package with automated computer maintenance choose our Standard Care Plan.

Fully managed IT services, provided by IT experts, will improve your bottom line. Managed IT services for small business takes away the worry of keeping your IT systems running smoothly. Automated maintenance, patching, and system optimisation, run invisibly in the background and out-of-hours, ensuring that computers are reliable, enhancing productivity. All our managed IT services packages have a focus on cyber security to keep computers and cloud systems secure and compliant. On the rare occasion when things do go wrong, our IT experts are always accessible, to fix the issue and get your processes running smoothly again.

What does downtime cost your business? An hour here or there when systems fail, waiting for IT to fix them. Constant delays waiting for computers to respond. What’s the cost of all these blockers over say a year? A lot! Not to mention a catastrophe, like a cyberattack, that could take weeks or even months to recover from. Fully managed IT services for small business gives back that lost time. Cost benefit of 24/7 monitoring and preventive maintenance is enormous. Plus, improved staff morale, fewer frustrations, and less stress for managers. What you do best is how you make money. Leave IT management to the experts.



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